Labourware.org
About Us
LabourWare is an incorporated company in the province of Ontario, dedicated to the provision of superior web based tools and applications to serve the Labour / Union market in both Canada and the United States.
- Local Unions
- National Unions
- Sector Councils
We identified that there was a need for a Grievance Management system as opposed to a tracking system which is how the problem had been approached before. The system would have to manage the workflow and timelines of a grievance, pulling from business rules generated from the Collective Agreement. It should have the ability to standardize the use of language for Claims and Redresses. It needed to be to be able to reference Articles and Clauses from the Collective Agreement within the grievance form. All this had to be done simply and automatically. The biggest weakness we found was in the Locals inability to report on grievances, both past and present. This stemmed from the lack of a centralized database of grievances. In fact it was discovered that in many cases, when a Local elects a new Executive, it would in effect, lose its collective memory.
With the major features identified, along with continuing consultations with Union Representatives as well as the Executives of several large Locals, we set out to build such an application. The first version was released in 2002, and although far superior to existing systems, it needed further refinement, additional flexibility and features to be broadly accepted by Locals.
LabourWare has taken up the challenge, and with our most recent release which adds multilingual and grievance research capabilities to an already impressive list of features, we will become the resource that Labour Unions have been searching for.
LabourWare is the culmination of ten years of working with Union Staff Reps, three years of research and development geared towards building the most powerful, flexible and easy to use grievance management system, and countless discussions Labour activists and leaders. With the addition of two former senior union executives to our team, we have a formidable combination of experience, technical skill and in-depth client knowledge.
LabourWare is a full service Web Application Development and Services Company. It sprung from a need first identified by Gabriel Louli while providing software training to Union Representatives. This need was for software that more closely followed the workflow of both Union Reps and Locals. It had to be easy by design – as many Union Executives are new to technology and leery of its abilities. Rather than having to teach users how to use our software – we needed to program our software to work in the way Reps and Local Executives worked.
LabourWare – dedicated to providing innovative Web Based Applications, Services and Training to Labour Unions, helping them achieve autonomy in maintaining their own web and data content, allowing them to control the flow of information, time and money. Our applications are designed to be easy to use, provide powerful features and are affordable to acquire.