Our Team

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LabourWare management is made up of an outstanding combination of highly skilled and experienced individuals.  We have two members, each with more than twenty five years of direct experience working for Canada's largest union, and  an entrepreneur with twenty five years business building experience. 

Ray Arsenault is our lead Labour Consultant.  After some 30 years with the Canadian Union of Public Employees (CUPE), Ray retired in May 1999 and started his consulting firm.  Thanks to the extensive experience he gained during all those years in the labour movement, Ray can offer comprehensive services in all aspects of labour relations.  He has presented well over 200 arbitration cases during his career, participated in countless numbers of negotiations, conciliation and mediation sessions.

Peter Douglas is our other lead Labour Consultant. Peter retired  in January, 2005 as Ontario Regional Director after over 30 years on CUPE staff. Starting out in the Hamilton Area Office and also spending time in the CUPE Airline Division, the Peel Area Office in Mississauga and the Ontario Regional Office, Peter developed a wide exposure to the different aspects of work in the labour movement. He also participated in numerous rounds of negotiations (including central hospital bargaining), presented over 150 arbitration cases and also spent a term as President of the Hamilton Labour Council.

Gabriel Louli is the primary system architect, sales and project management contact for the company.  He has experience in providing end user training in large ERP systems such as SAP and Oracle as well as many desktop applications.  He has more than twenty five years of business experience, with the past ten years focusing on providing Labour with training and services such as web based database applications.  Gabriel understands the culture and the needs of Unions.  His understanding of the processes that Labour unions have to go through, tied to his extensive ERP experience, were the impetus for the creation of our Labour Tools. 

Gabriel has completed training projects for Nav Canada, Oceans and Fisheries Canada, Madison Square Garden and Radio City Music Hall in New York, in Oracle Financials, as well as Department of Foreign Affairs Canada in SAP.

Sherry Liu, senior programmer. She has over 15 years of IT/MIS programming experiences, over 15 years of SQL database experiences, 10 years of object-oriented software development, over 5 years of enterprise-level business application system development in which she involved in over 3 large scale projects including logical design, physical design and implementation. 5 years of web application development experiences, a strong front-end and back-end software supporter. 

James Cui, senior programmer and technical support.  Possessing over 10 years of solid experience developing Windows Applications using C/C++, MFC, COM/ATL and Win32. Over 10 years of database experience in Sybase, Oracle and DB2 ,  over 5 years object-oriented, embedded RTOS software development, 3 years of system security development experience in Windows and WindowsCE, 10 years of strong development experience in GIS, RS  and more than 4 years experience in web enabled applications using PHP, MySQL and PostgreSQL. Outstanding Data Modeling, Analysis, Design, GUI, OO Analysis and Development skills.

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